We began at the Two Holy Mosques —
today we take you everywhere
TravelOS started as RAWAF, a specialist in Makkah and Madinah hotels. We learned how Umrah really works — the seasons, the rooming, the visa paperwork, the late-night WhatsApp messages — and built the platform we always wished we'd had. Today that platform runs travel agencies worldwide.
Turn a vague idea into a confident plan
Travel agencies run on repetition — the same pricing, the same itineraries, the same questions, typed by hand across chats and spreadsheets. TravelOS hands that work to nineteen specialist AI agents so operators can do what software can't: build trust and close.
For the traveller, it means a single, calm, bookable offer — without leaving the conversation. For the agency, it means an operations brain that never sleeps.
Specialist, not generic
We are not an OTA. We are the back office that powers them, built for the way GCC agencies actually work.
Arabic-first
RTL-native, bilingual by default — Arabic as the design language, English as its mirror.
Calm by design
No pressure tactics, no urgency theatre. Premium, quiet, trustworthy surfaces.
Honest AI
Agents that audit pricing and visa rules and never guess — they say so when they don't know.
How we got here
RAWAF — the Haramain specialist
We earned our reputation on net rates and fast confirmation for Makkah and Madinah hotels, serving travel companies and agents across the region.
From hotels to a platform
We saw the same workflow everywhere — chat, spreadsheets, manual pricing. So we built an AI pipeline: intake, search, itinerary, audit, markup, offer.
TravelOS — the operating system
A B2B2C platform: an operator dashboard, a branded customer storefront, an Umrah suite and nineteen AI agents — on your own subdomain, in light or dark, Arabic or English.
Every destination, every agency
From the Two Holy Mosques to the rest of the world — native apps, white-label at scale, and an AI back office for travel businesses everywhere.
One AI team behind every offer
Each agent is a specialist. Laila listens, Sara prices, Yassin plans, Khaled audits, Hazem finalises — and a dozen more handle visas, documents, finance, marketing and support.
Build your agency on TravelOS
Start free, or talk to us about moving your Umrah operation onto one calm platform.